Terms of Service

These Terms of Service govern your use of the Arcline Technologies Ltd website and our software consultancy services.

Last updated: 3 February 2025

1. About Us

Arcline Technologies Ltd is a company registered in England and Wales (Company No: 17003236) with its registered office at Whistle Hollow Way, Stockport, Manchester, SK2 7DB, United Kingdom ("we", "us", "our").

2. Acceptance of Terms

By accessing our website or engaging our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

3. Our Services

We provide software consultancy services including but not limited to:

  • Software consultancy and technical advisory
  • Software architecture design
  • Custom software development
  • Web development

Specific services, deliverables, timelines, and fees will be detailed in separate agreements or statements of work for each engagement.

4. Website Use

Permitted Use

You may use our website for lawful purposes only. You agree not to:

  • Use the website in any way that violates applicable laws or regulations
  • Attempt to gain unauthorised access to our systems or networks
  • Transmit any malicious code, viruses, or harmful data
  • Interfere with the proper functioning of the website
  • Copy, reproduce, or redistribute website content without permission

Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of Arcline Technologies Ltd or our licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

5. Service Engagements

Proposals and Agreements

Before commencing any project, we will provide a proposal or statement of work outlining the scope, deliverables, timeline, and fees. Work will only commence upon your written acceptance of the proposal and any required deposits.

Client Responsibilities

When engaging our services, you agree to:

  • Provide accurate and complete information necessary for the project
  • Provide timely feedback and approvals as required
  • Ensure you have the right to provide any materials or content given to us
  • Pay all fees in accordance with agreed payment terms

Deliverables and Intellectual Property

Unless otherwise agreed in writing, upon full payment, you will own the intellectual property rights in custom deliverables created specifically for you. We retain ownership of any pre-existing materials, tools, frameworks, or methodologies used in the project.

6. Fees and Payment

Fees for our services will be set out in the relevant proposal or agreement. Unless otherwise stated:

  • All fees are quoted in GBP and exclusive of VAT
  • Payment terms are 14 days from invoice date
  • We may require deposits before commencing work
  • Late payments may incur interest at 4% above the Bank of England base rate

7. Confidentiality

We treat all client information as confidential. We will not disclose your confidential information to third parties without your consent, except where required by law or where necessary to deliver our services (e.g., to subcontractors who are bound by similar confidentiality obligations).

8. Limitation of Liability

To the maximum extent permitted by law:

  • Our total liability for any claim arising from our services shall not exceed the fees paid for the relevant services
  • We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
  • We shall not be liable for any loss of profits, data, business, or goodwill

Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

9. Warranties and Disclaimers

We warrant that our services will be provided with reasonable skill and care. However:

  • We do not guarantee that our website will be uninterrupted or error-free
  • Website content is provided for general information only and should not be relied upon as advice
  • We make no warranties regarding the suitability of any third-party software or services

10. Termination

Either party may terminate a service engagement by providing written notice as specified in the relevant agreement. Upon termination:

  • You shall pay for all work completed up to the termination date
  • We shall deliver all completed work and materials
  • Both parties shall return or destroy confidential information as requested

11. Force Majeure

Neither party shall be liable for delays or failures in performance resulting from circumstances beyond reasonable control, including natural disasters, acts of government, pandemics, or infrastructure failures.

12. Changes to These Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website or services after changes constitutes acceptance of the updated terms.

13. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

15. Contact Us

If you have any questions about these Terms of Service, please contact us:

Arcline Technologies Ltd
Whistle Hollow Way
Stockport, Manchester, SK2 7DB
United Kingdom
Email: [email protected]
Phone: +44 7487 222222